Last updated: September 6, 2024
Pool Renovations of Houston (dba Houston Pool Renovations) (“we”, “us”, or “our”) operates the https://houstonpoolrenovations.com/ (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information, including compliance with A2P 10DLC regulations, when you use our Service.
We are committed to protecting your privacy and ensuring the security of your Personal Information in accordance with applicable federal, state (including Texas), and industry regulations. By using the Service, you agree to the collection and use of information as outlined in this policy. Terms used in this Privacy Policy, unless otherwise defined, have the same meaning as in our Terms and Conditions, accessible at https://houstonpoolrenovations.com/.
Customer Data and A2P 10DLC Compliance
To comply with A2P 10DLC regulations, we adhere to the following rules regarding mobile communications:
Opt-In Consent: We will only send SMS or other communications to individuals who have explicitly opted in to receive such messages. You may opt out at any time by following the unsubscribe instructions provided in the message.
Data Usage for Messaging: We will only use your mobile information for the purposes you have explicitly consented to. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with subcontractors strictly for operational support services, such as customer service, but this data will not include any text message originator opt-in data or consent information.
Compliance with Messaging Laws: All mobile communications will comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC standards to ensure the lawful use of messaging services in the state of Texas.
Information Collection and Use
We may collect the following types of Personal Information to provide and improve our Service:
Personal Identifiable Information (PII): This may include, but is not limited to, your name, email address, telephone number, and physical address. We collect this information when you voluntarily provide it while using our Service.
Mobile Phone Data: To send text message communications (in compliance with A2P 10DLC standards), we collect and store your mobile number and associated data after obtaining your explicit consent. We will not share this information without your permission, except as required by law.
Log Data
When you visit our Service, we automatically collect information that your browser sends, referred to as “Log Data.” This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type and version, pages visited, the time and date of your visit, and time spent on pages. This information helps us improve the Service and ensure a secure user experience.
Cookies
Cookies are small files containing a unique identifier that are stored on your device. We use cookies to enhance your experience on our Service by collecting information on usage patterns. You can choose to disable cookies in your browser settings, but please note that doing so may limit some functionality of the Service.
Service Providers
We may employ third-party companies to help provide the Service, such as website hosting and customer support. These providers may access your Personal Information only to perform tasks on our behalf and are contractually prohibited from using or disclosing it for any other purpose.
Security of Personal Information
We take the security of your Personal Information seriously and follow industry best practices to protect it. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
Our Service may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have unintentionally collected such information, we will take immediate steps to delete it.
Compliance with Laws
We will disclose your Personal Information where required to do so by applicable laws, regulations, or legal requests, including to comply with A2P 10DLC, the Telephone Consumer Protection Act (TCPA), and Texas state law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. Any changes will be posted on this page with the updated “Last Updated” date. You are encouraged to review this policy periodically.